❓ Frequently Asked Questions (FAQs) – Optical Plaza

1. Kya aap All Pakistan delivery dete hain?

Ji haan, Optical Plaza Pakistan ke tamam cities mein delivery provide karta hai. Chahe aap Karachi, Lahore, Islamabad, Faisalabad ya kisi bhi city mein hon, hum aap tak order safely pohcha dete hain.

2. Delivery time kitna hota hai?

Hamari standard delivery time 3 se 5 working days hoti hai.
Delivery time aap ke city aur courier service par depend karta hai, lekin hum koshish karte hain ke order time par deliver ho.

3. Kaun se payment methods available hain?

Hum aap ko multiple safe payment options dete hain:

  • ✅ Cash on Delivery (COD)
  • ✅ JazzCash
  • ✅ EasyPaisa

Aap apni convenience ke mutabiq payment method choose kar sakte hain.

4. Kya Cash on Delivery available hai?

Ji haan, hum Cash on Delivery offer karte hain, taake aap bina kisi tension ke order place kar sakain aur product receive hone par payment karain.

5. Aap kaun se products sell karte hain?

Optical Plaza par aap ko wide range milti hai:

  • 🕶️ Sunglasses
  • 👓 Optical Frames
  • 👁️ Contact Lenses

Hum stylish aur quality eyewear provide karte hain jo daily use aur fashion dono ke liye perfect hota hai.

6. Kya aap prescription (power) glasses banate hain?

Abhi hum prescription / power glasses provide nahi karte.
Hum sirf sunglasses, frames aur contact lenses sell kar rahe hain.

7. Order place karna safe hai?

Ji haan, bilkul safe hai.
Hamari website secure system par kaam karti hai aur hum customer data ko privacy ke sath handle karte hain.

8. Customer support se contact kaise karein?

Agar aap ko koi sawal ho ya help chahiye ho, aap hum se asaani se contact kar sakte hain:

  • 📧 Email ke through
  • 📱 WhatsApp ke zariye

Hamari support team aap ki madad ke liye hamesha ready hoti hai.

9. Agar mujhe product ke baray mein confusion ho to?

Aap order place karne se pehle WhatsApp ya Email par hum se contact kar sakte hain.
Hum aap ko product selection mein proper guidance dete hain taake aap right choice kar sakain.