Welcome to Optical Plaza (https://www.opticalplaza.pk). Your privacy is very important to us. This Privacy Policy document explains how we collect, use, protect, and disclose your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit Optical Plaza, we may collect the following types of information:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping & billing address
  • Payment-related details (processed securely via third-party gateways)

b) Non-Personal Information

  • Browser type
  • IP address
  • Device information
  • Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you regarding purchases or inquiries
  • Improve our website, products, and services
  • Send promotional emails (only if you opt-in)
  • Prevent fraud and ensure website security

3. Cookies & Tracking Technologies

Optical Plaza uses cookies to:

  • Enhance user experience
  • Remember your preferences
  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Third-Party Services

We may share limited data with trusted third-party services, including:

  • Payment gateways (e.g., bank or online payment processors)
  • Shipping and logistics partners
  • Analytics tools (such as Google Analytics)

These third parties are obligated to protect your information and use it only for necessary services.

5. Data Security

We implement appropriate security measures to protect your personal data.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your information
  • Opt out of marketing communications at any time

To exercise your rights, please contact us using the details below.

7. Children’s Information

Optical Plaza does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child has provided such information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: support@opticalplaza.pk
🌐 Website: https://www.opticalplaza.pk